Delivery Information

Any orders on both have Processing/Tailoring Time and Shipping Time.

Processing/Tailoring Time: The time it takes to prepare/tailor your item(s) to ship from our warehouse or factory. As a unique selling point of, all of our dresses can be custom made (except In Stock items which will be ready within 3-5 days before shipment). Normally, it will take 8-20 days to tailor a new dress before arranging shipment. It might be more or less, which depends on individual dress style and order quantity. Once your order has been dispached, a notification e-mail will be sent to inform you the estimated delivery time of your order. If you have any questions about the delivery time, you should contact us at [email protected]

Total Time to Receive Your Order = Processing Time(Tailoring) + Shipping Time

Processing Time:
No rush order: It will take 8-20 days to tailor your dresses and wraps by our professional dressmakers.
Rush Order: Your order is preferential, see the rush order options for detail.
In Stock Dresses: In Stock items which will be ready within 3-5 days before shipment.

Shipping Time: General speaking, it takes less than 2-8 days for Shipping to deal with and ship out your order.

Shipping and Tracking
Shipping Guide
DHL,UPS,TNT,Fedex----2-8 working days
International Shipping Information
In order to help our customers to get your order quickly and safely, here are some points for your selection.
TNT: It is Netherlands local express company, usually if your country is in UK, German, you need to pay taxes. 
DHL: For European countries, it is the fastest way, and you can track it on line at any time.Usually we would ship your item out by DHL. 
UPS/Fedex: If ship to USA, Canada, this is the best and fastest shipping method for your choice. 
Generally speaking, TNT is better on developing countries and it is very fast, but you may need to pay for taxes ; 
DHL is better for European countries; 
UPS is better for America countries ; 
Fedex is better for Southeast Asia countries; 
1. The information needed for shipping includes your full name, address, and phone number. Please be aware that we can only ship your wedding dress by ZIP CODE address. While PO Boxes or similar addresses are not available for shipping.

2. Usually it would take 8-20 working days to tailor your dress.And we will ship your wedding gown after it is finished. And the tracking numbers will be provided for you to track on the specific website by yourself.

3. If problems occur duing the shipping of your wedding dress, we will contact you by email to explain the details.